• for people working in it,
• for customers, partners and owners
• how to lead a company differently

will be the topic of this morning. The SF approach contributes in an excellent way to this purpose. Leaders and coaches who are interested in this paradigm shift will take away some new thoughts and experiences. And a very practical application for everyday life.

• How to engage so the project can succeed
• How to manage a bigger project, with teams or whole organisations
• Case examples of tricky situations

This will be a lively and interactive session, with time for questions and reflections.  You will leave with a wealth of ideas on how to make progress with your organization.

The art of the SF conversation:
Lessons from the world of jazz and improvisation

In this welcome evening session, we will be exploring some fascinating techniques and perspectives. The session will highlight new approaches to leading, creating change, based on what we can learn from the ways that jazz musicians work together! How do they communicate, interact with each other, lead and support each other, co-create together, and how does improvisation work in practice?

Some of the topics will include listening, following, leading, taking risks, creating and sustaining change, empathy, mindfulness, suspending judgement, dealing with error, finding value in everything, positive disruption, curiosity, energy and many other areas. Get ready for a new learning experience, and welcome to this exciting SOL World conference! Be prepared for an amazing journey of discovery!

3 things what participants can take away and use on Monday after the conference:

• The awareness to choose more consciously our focus of attention.
• Openness to other peoples few of what is ‘reality’.
• Curiosity to learn more about our brain.

3 things what participants can take away and use on Monday after the conference:

• Research that supports SF practice
• Cases to share with others
• Further insights into how to get the best out of people

3 things what participants can take away and use on Monday after the conference:

• how to use the power of here and now
• the ever clearing sky – future perfect again and again
• confidence in working with over dynamic start-ups

The Hydra project – our way to tame a Hydra monster.
After years of problem focused attacks on large and monstrous projects that often made us more frightened then focused. We picked up a new weapon to fight the monster.

Two customer workshops success stories
We will describe two examples of customer workshops regarding product development. One with a small group and the second one with 50 customers. You will hear about our objectives, our planning, the outcome and our learnings.

Challenge standards regulation demands with SF
ISO 9001 (a quality standard framework) demanded that we on a yearly basis conduct customer satisfaction surveys to gather customer needs. We refused arguing that we don’t want to propose to our customer that we know more about their needs then them self by formulating questions. WE won the argument by introducing a SF way to gather our customer’s needs.

• Matrax → Home goods distributor for South-East Europe
• BG Menu → Food delivery company
• Medical Express → Medical Devices trading

Some of the trainings were run with all the people in the company, others – with different smaller groups of people.

Our intention is twofold. First, through reflecting upon our experience, arranging, and telling the story of the different training events we ourselves would know better how the seminars were useful, how the people in the three companies benefitted and what they are doing better after these events. Second, we want to engage our workshop participants in a conversation about their perspective on the SF experience of the company, and most of all involve them in a process of reflection on how it is best Sagitta to proceed on their Solutions Focus journey.

As an SF practitioner I state I learn from my clients. How can we grasp and boost this process of gaining insights and modifying actions? In this workshop we draw the line from the curious people behind the mirror in Milwaukee till today’s developmental work through reflection.
As helpful perspectives in the room I’ll welcome Dóra Pekár, one of my co-learners and Orsolya Kereszty, my leader in learning through a PhD research.
You can take away:

• • anin-context-definitionoflearningwhichmightinspireyoufurtherin
  your everyday work
• • 3examplesofeverydaylearningmethodology
• • thepromiseofaninteractionalunderstandingoflearning

• Steps to implement coaching in our organization
• Tracking the coaching sessions on main business initiatives
• Coaching conference in site
• Productivity gain by using coaching.

3 things what participants can take away and use on Monday after the conference:

• know why SF is a really good answer
• know how to sell SF leadership development consciously
• be clearer on SF philosophy

3 things what participants can take away and use on Monday after the conference:

• • Gain trust that somehow „it” grows naturally
• • Remember a funny story to tell others
• • Start to collect naturally SF happenings

The performance conversation or appraisal is an integral part of management, and many organisations rely on this process for making decisions about staffing, defining training needs, providing feedback and setting the direction for future performance. Yet research shows that many people leave performance conversations less motivated than when they went into them.  It’s a missed opportunity!

In this experiential session, I’ll share how SF principles and tools were embraced by busy managers in a Private Health Care organisation, and incorporated into their daily conversations and performance management processes. Even one-day trainings in Coaching or Performance Management make a significant difference in raising performance and morale.
During the session we will

• Explore how SF can enhance the traditional appraisal process
• Discuss a case of SF consultancy –  how we developed and implemented an SF based performance management system in collaboration with the client
• Share experiences and results

• * show the use of SF for “everyday strategy work
• 
* introduce participants to some tools
• 
* ask a customer to describe how they experienced work with these tools in their own
  organization and outside of it.

3 things what participants can take away and use on Monday after the conference:

• understand the future-orientation of SF more clearly
• be able to apply at least one new tool for strategy work at different levels of the organization
• know about two other tools

3 things what participants can take away and use on Monday after the conference:

• structure of Reteaming session
• story from practice
• alternative ways of working

3 things what participants can take away and use on Monday after the conference:

• Set clearly your own objectives in order to meet their organisational aims and agree these with the managers;
• Always deliver your commitments and promises;
• focus and get agreement on the results and deadlines – if you consistently deliver, you’ll increasingly be given more leeway on how you go about the tasks, which amounts to more freedom
• Collaborate with your team, it’s what you can do better
• Be the one who starts the change

At Hi5, we were curious to find out what would happen if we turned things around. What if we dropped the performance reviews and goal setting by managers, and instead introduced a Solutions Focused dialogue? Could quality reviews be conducted and could relevant goals and development activities be created and agreed on? Could this be done without the manager doing more than just asking questions? We decided to overcome our fears of failure and take a step into the unknown. The reward was great!

3 things what participants can take away and use on Monday after the conference:
(What you will get out of this session):

• In this case study you will find out more about how a traditional (and slightly boring) average functional way of working with the greatest resource of most organisations (the people), can be changed into an inspiring and fun activity for all parties involved! And this with much improved results!
• Also, learn about some of our greatest fears before getting started and about some of the unexpected and hidden treasures found along the way.

3 things what participants can take away and use on Monday after the conference:

• experience the effects of an SF follow-up session
• learn useful SF questions asked in SF follow-up sessions
• understand the structure of an SF follow-up session and the difference to a SF first session conversation

3 things what participants can take away and use on Monday after the conference:

• see coachable moments in daily work
• motivation to build coaching climate in the organization
• become the people involvement driver in the organization?

3 things what participants can take away and use on Monday after the conference:

• own experience with positive solution of conflict
• structured exercise
• awareness of more options and free will